Terms of Service

Last updated: [October 2025]

Welcome to HARVZ. By accessing or using our website (www.harvz.co.za) or any of our services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before proceeding.

If you do not agree to these Terms, please do not use our website or services.

1. Overview

HARVZ is a content production studio specializing in cinematic video, photography, and brand storytelling. These Terms govern your use of our website, all digital content, and any services we provide to you (collectively, the “Services”).

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site.

You may not attempt to interfere with the site’s functionality or security.

3. Service Engagements

All client projects are subject to written proposals or agreements that outline scope, deliverables, timelines, and fees.

By approving a quote, signing a contract, or paying a deposit, you confirm your acceptance of the project terms and conditions specific to that engagement.

4. Payments and Deposits

  • A 50% non-refundable fee is typically required to secure a project date.

  • The remaining balance is due upon delivery of final content, unless otherwise agreed in writing.

  • Late payments may incur a 10% late fee per 14 days overdue.

  • All prices are quoted in South African Rand (ZAR) unless stated otherwise.

5. Cancellations and Postponements

If a shoot or project is cancelled by the client:

  • More than 7 days before the scheduled date: deposit retained, no further charge.

  • Within 7 days: up to 50% of total fee may be charged.

  • Within 48 hours: full quoted fee may apply.

If postponed, HARVZ will make reasonable efforts to reschedule subject to availability.

6. Ownership and Usage Rights

Unless otherwise agreed in writing:

  • HARVZ retains copyright ownership of all produced content.

  • The client receives a commercial usage license for the agreed platforms and purposes.

  • Content may not be resold, redistributed, or used beyond agreed terms without written permission.

  • HARVZ reserves the right to use produced work for its portfolio, showreel, and promotional purposes, unless the client requests otherwise in writing.

7. Client Responsibilities

The client is responsible for:

  • Poviding accurate project information and timely feedback.

  • Obtaining permissions, access, and releases for locations or subjects when applicable.

  • Ensuring all brand guidelines and legal requirements are communicated before production.

8. Limitation of Liability

HARVZ will take all reasonable steps to deliver professional, high-quality work.

However, HARVZ is not liable for:

  • Losses resulting from circumstances beyond our control (e.g. weather, equipment failure, data corruption, etc.).

  • Indirect, incidental, or consequential damages of any kind.

  • Any claims exceeding the total amount paid for the specific project

9. Revisions and Deliver

Each project includes a defined number of revisions (as per proposal).

Additional changes beyond the included rounds will be billed at HARVZ’s standard editing or hourly rates.

Final deliverables are provided in digital format via secure link or drive upload.

10. Termination

HARVZ reserves the right to suspend or terminate any project or client relationship for breach of terms, non-payment, or unprofessional conduct.

11. Privacy

Your personal and business data are handled in accordance with our Privacy Policy (to be linked).

We don’t share your information with third parties except where necessary to deliver our services.

12. Updates to Terms

These Terms may be updated from time to time. Any changes will be reflected on this page with a revised date. Continued use of our website or services constitutes acceptance of the updated Terms.

13. Contact

For questions regarding these Terms, please contact:

📧 team@harvz.co.za

🌐 www.harvz.co.za

Viral ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy outlines what we collect, how we use it, and your rights.

When you visit our website or contact us, we may collect personal information you provide, such as your name, email address, company details, and any information submitted through forms or messages.

We also collect basic usage data including your IP address, browser type, pages visited, and time spent on the site. Cookies and similar technologies help us improve your experience. We use this information to respond to inquiries, deliver support, optimize the site, send occasional updates or promotional content with your permission, and comply with legal obligations.

We do not sell or rent your personal data. We may share it with trusted service providers who help us operate this website, such as hosting providers or email platforms.

We may also share information when required by law or to protect our legal rights. You have the right to access the personal data we hold about you, request corrections, opt out of marketing emails, and request deletion of your data where legally applicable.

To make a request, contact us at hello@viral.com. We take reasonable steps to secure your data, but no online system is completely risk-free.

By using this site, you accept the inherent risks of internet communication. This site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We may update this policy from time to time. Please check this page for the latest version.

Viral ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy outlines what we collect, how we use it, and your rights.

When you visit our website or contact us, we may collect personal information you provide, such as your name, email address, company details, and any information submitted through forms or messages.

We also collect basic usage data including your IP address, browser type, pages visited, and time spent on the site. Cookies and similar technologies help us improve your experience. We use this information to respond to inquiries, deliver support, optimize the site, send occasional updates or promotional content with your permission, and comply with legal obligations.

We do not sell or rent your personal data. We may share it with trusted service providers who help us operate this website, such as hosting providers or email platforms.

We may also share information when required by law or to protect our legal rights. You have the right to access the personal data we hold about you, request corrections, opt out of marketing emails, and request deletion of your data where legally applicable.

To make a request, contact us at hello@viral.com. We take reasonable steps to secure your data, but no online system is completely risk-free.

By using this site, you accept the inherent risks of internet communication. This site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We may update this policy from time to time. Please check this page for the latest version.